Hey everybody! My George Washington University (GWU) School of Business Customer Experience Program Advisory Council welcome kit has arrived! I became an advisory member in August 2021 and now here comes my kit. My kit contains: My Advisory Council Welcome … Continued
Coming off Juneteenth and Father’s Day, this week has been nothing short of full throttle. Opportunities came out of nowhere. My calendar filled up quickly and I was happy about it. Receiving YouTube Testimonial About My Scrum Master Renewal Video … Continued
I have been an eBay reseller with a 100% customer feedback rating. I pride myself on receiving gold customer service stars. It has taken me over 90 days (3 months) in between my 48th and 49th gold star. I have … Continued
Everyone knows that holiday season means more sales. It also means more tire kickers and price hagglers. However, I have made Black Friday sales from new customers who never knew before then. How did I do this? Here are … Continued
In business, your brand promise is everything. It tells your customer exactly what he should expect from your brand. It is your form of goodwill which you must uphold at all costs. Here are 5 reasons to always uphold your … Continued
Yes, it is possible to receive 100% positive feedback rating on eBay. Below is my customer service mantra to get and keep you there. My customer service mantra is: Provide good quality merchandise – that’s half the battle. Fair pricing … Continued
Someone is always watching. Always. Regardless of what you do. Today I watch my book marketing agent LaTanyha Boyd do a Facebook Live where she complements me on my branding. This takes me by surprise because 1) I have … Continued
